We ship worldwide!

• Canada & USA: 7–14 business days
• International Orders: 14–31 business days
  Please note: Delivery times may vary depending on customs processing and local postal delays.

Once your order has shipped, we’ll email you atracking number.
You can check your tracking status anytime on ourTrack Your Orderpage by entering your order number and email.

Tracking details are uploaded as soon as your order has been processed and shipped. Please allow2–5 business daysafter placing your order for the tracking number to become active.

We accept returns within30 days of delivery.
To start a return, please contact our support team with your order details. Items must be unused and in original packaging. Once your return is approved, we’ll send instructions for shipping the product back.

You can reach us anytime through our contact us at allwaysessentialstore@gmail.com. Our team typically responds within24–48 hours.

If your order hasn’t been shipped yet, we can help you modify or cancel it. Please contact us as soon as possible with your order number. Once an order is shipped, it can’t be changed.

Yes! We ship to most countries worldwide. International shipping typically takes14–31 business days, depending on your location and customs clearance times.

We’re so sorry for the inconvenience! Please contact us immediately with photos of the damaged or incorrect item, and we’ll send a replacement or process a refund right away.

For international orders, customs fees, import taxes, or duties may apply depending on your country’s regulations. These charges are the buyer’s responsibility.

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are encrypted and 100% secure.

First, please check with neighbors, your local post office, or building management. If you still can’t locate it, contact us and we’ll assist in filing a claim or arranging a replacement.

Yes! During checkout, you can choose gift packaging and include a personalized note for that special touch.